I must be the luckiest man in the world. I love people and my patients are the special people who are like family to me. I get emails like this all of the time but this patient took the time out of his busy law practice to write a letter and to tell me about his experience with this last surgery. He was able to compare the 1997 surgery with the surgery last month. This patient, who had his initial surgery with me 20 years ago, has maintained contract with me ever since. I have kept in touch with patients that go back to 1992, and the transplants I did on them at that time, still held up. Helping people is what Dr. Pak and I are about. This patient is one example of many who express their appreciation and I am grateful and humbled by it. Click on the image to enlarge.
Here is a second email that also came in today through the Realself website: I decided to have a transplant about a year ago after seeing some amazing results that one of my friends got from a procedure. I spent about three months researching doctors and watching youtube videos and I met and spoke with many of the top rated surgeons in California. I found Dr. Rassman while watching youtube videos on transplants. I consider myself a very good judge of character and Dr. Rassman’s series of videos on hair restoration were very honest and concise and what he was saying made sense to me. And he demonstrated good character. After meeting with other surgeons I went to meet Rassman and Pak. As soon as I entered the clinic I felt comfortable. All the staff are happy, relaxed and professional. I also went to one of their open days to meet other patients (something I never thought I’d do). I had the surgery with Dr. Pak last November and my results are amazing. I love the new hair line he’s created and people that I’ve told about the procedure cannot believe I’ve had it done. I will have another transplant even though I probably don’t need it. This reason is I want as much density as I can get – I work in front of the camera and have very bright lights on my head. I’m going to have my next procedure with Dr. Pak. I have now sent many of my friends who are receding to meet with the team at NHI. They’ve all had very positive experiences. It sounds corny but they really do feel like part of my family now. They’re happy for me to come in for check ups and both doctors always make time to see me. Thanks Jae and Bill – I can’t thank you both enough! FYI – Having this procedure was one of the best decisions I’ve ever made.